Caredact for home care providers
AI for home care, with the client’s name and address kept out of it.
Domiciliary care runs on notes written between visits, often on a phone, often in a hurry. Every one of them names a client, their address, their medication and the family member who was there.
Caredact lets office staff and care workers use AI for notes, plans and correspondence with all of that removed first. The details go back in when the document is exported.
14-day trial. No card. Data stays in the UK.
What is in your records
The identifiers Caredact removes before the AI sees a word.
Each one becomes a labelled placeholder such as [PERSON_1] or [NHS_NUMBER_1]. The writer sees every detection highlighted before anything is sent.
- Clients, family members and care workersnames and relationships
- Home addressesthe single most sensitive field in a home care record
- NHS numbers, medication and conditionsMAR references, diagnoses
- Phone numbers and key-safe detailscontact numbers, access notes
- GPs, district nurses and pharmaciesnamed services
- Visit dates and timespatterns that identify a person
Where it fits
Three jobs it does on day one.
- 1
Turning visit notes into a care plan update
Paste the week’s notes. The AI drafts the update from a record described by placeholders, and you export it with the client’s details restored.
- 2
Office correspondence with families and commissioners
Draft clear letters and emails fast, without pasting a client’s identity into a chatbot.
- 3
Incident, complaint and safeguarding write-ups
Get a factual, well-structured account written quickly, with the review step keeping a person in charge of what is sent.
For your regulator and your DPO
What you can show an inspector.
- An audit trail for the registered manager and for CQC or your regulator.
- A review screen before anything is sent.
- A Data Processing Agreement with the provider.
- UK processing and storage, placeholder maps deleted when a document is finished.
Can care workers use it on their phones?
Yes. Caredact runs in the browser on any phone or laptop. Paste, review the highlights, send, export.
What about key-safe codes and access notes?
Treat them as you would any secret: they should not be in text you paste anywhere. Caredact detects phone numbers, addresses and named people; access codes belong in your rostering system, not in a note.
We are a small provider. Is the Personal plan enough?
Personal is a single user. As soon as two people need accounts, Provider is the right plan, and it is priced per organisation rather than per seat.
The right plan
Provider.
Office staff and care workers on one subscription, with the audit trail a registered manager needs. Every plan starts with a 14-day free trial and no card.
See pricingGuides for home care providers
Read before you roll out AI.
Give your team AI they are allowed to use.
14-day free trial. No card. Set up in minutes.